We at FireFly Prints, strive to provide the best possible experience while you shop with us online. There is no option to return orders as the goods are customized according to your specific needs and designs, and are non-usable by anyone else.
However, if at all there is a Manufacturing defect, complete assistance would be given to you for correcting the same.
For any other queries, all you need is to drop a call at 0484-2577-865 or you can drop an email at email@example.com
In order to get your order delivered to you soon, we process the orders the same day. As long as your order has not been processed, we can cancel it and refund your amount.
Please get in touch with our customer support team on the below-mentioned email or phone number to cancel your order.
You are requested to immediately email at firstname.lastname@example.org or call at 0484-2577-865 along with your order number for any cancellations to be made.
Your orders can also be canceled if the FireFly Prints team finds your payments have not been received. Check below for further details:
Nonreceipt of Payment- In case the payment for the order is not made FireFly Prints will automatically cancel the order. An email notification is sent to you when we cancel the order.